COVID-19 Update:

City Hall is open by appointment only. Please call (250) 478-7882 for more info. CLICK HERE FOR VACCINE REGISTRATION INFO.

City of Langford

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Business Resources

On November 19, 2020, the provincial health officer (PHO) issued an order to all employers that includes requirements for a number of sectors including sports and recreationgyms and fitness centresfaith-based organizationsparty buses and limousines and extracurricular activities for youth.

This order was amended on March 29th, 2021, and includes the following:

Between March 29 at 11:59 pm and April 19 at 11:59 pm the PHO is strengthening province-wide restrictions:

  • The variance allowing indoor religious gatherings and worship services between March 28 and May 13 is suspended
  • Indoor low intensity group exercise classes are cancelled
  • Restaurants, pubs and bars are closed for indoor dining. Outdoor patio seating and take-out or delivery is allowed

In addition to these specific requirements, the order requires that all employers review their COVID-19 Safety Plan to ensure that appropriate protocols are in place to protect workers from the risk of transmission, that work-from-home options are employed where possible, and that workers and customers wear masks when not separated by space or barriers.

Employers are advised that due care must be taken to ensure appropriate measures are in place in shared spaces, such as break rooms, kitchens, and small office spaces.

Employers are also required as part of this order to ensure that workers and others are prohibited from entering the workplace if they have symptoms of COVID-19 or have had a potential exposure. Information about these and other workplace policies to help reduce the risk of COVID-19 transmission are provided in the COVID-19 Safety Plan and summarized here.

For more information, see:

  • New Mandatory masks in workplaces: This page details the mask requirements in the PHO order.
  • New Resource for reviewing and updating your COVID-19 Safety Plan: This resource will help you meet the order’s requirement for all employers in the affected regions to review their plan.
  • Updated Worker health checks (Nov. 19): This page contains information on the order’s requirement to ensure that workers conduct a daily health check before entering the workplace.
  • New WorkSafeBC increasing inspections: We're urging employers to stay vigilant and update COVID-19 safety plans as conditions change.

Visit the Work Safe BC website for more information. 

The City also strongly suggests that the following measures be implemented immediately for the safety of staff and customers:

  • Require both store entrance and checkout lineups be marked with tape or cones every two metres, indicating where customers should stand while lined up;
  • Require plexi-glass or plastic barriers be installed in a secure manner at all checkouts at locations between the customer being served and the cashier so as to create a physical barrier between the customer and the cashier and to prevent physical contact between the customer and the cashier;
  • Where a business has multiple checkouts, require at least two metres of separation between the customer at one operating checkout and the cashier at the next closest operating checkout;
  • Where business spaces contain aisles, require the aisles be marked to show which direction a customer should walk while at the business premises;
  • Require that clear signs be posted indicating the maximum number of persons permitted in a store at any given time and limiting the number of customers to one person per sixteen metres squared of floor space open to customers;
  • Prohibiting the use of containers, reusable bags, or boxes provided by customers; and
  • Regulating the sale of bulk food items to ensure safe handling practices are used.

To help support businesses with these suggestions, the City of Langford has ordered a supply of floor decals including one-way arrows and physical distancing markers that will be made available at no cost to businesses. If you wish to obtain face masks, face shields or floor decals from the City, please call 250-478-7882 or email The City can also direct businesses to an installer of plexiglass shields, Plexi Class (250-382-7539 or   

You can also click here to download a COVID-19 safety poster for your front door.

City of Langford Business Resource Guide

The City of Langford Business Resource Guide (updated April 8th, 2021) is available in response to COVID-19. This guide is updated as additional information becomes available.

City of Langford Sidewalk Use Bylaw 

On Monday, March 15, 2021, City of Langford Council approved an amendment to
‘Sidewalk Use Bylaw No. 1917’ to enable restaurants and retail businesses to expand their operations onto sidewalks, boulevards, and other common areas for up to three years under a single sidewalk use permit. Click here to read more, and here to access the application form.

Provincial Government's COVID-19: Supports for Businesses in B.C.

The Provincial Government's COVID-19: Supports for Businesses in B.C. Guide covers loans, rent relief, wage support, changes to taxes, pivoting business operations and other supports/resources. 

Federal COVID-19 Economic Response Plan

The Federal Government has announced the COVID-19 Economic Response Plan, an $82 billion pandemic aid package for Canadians which includes income support, flexible options for taxpayers, mortgage default management tools, supports for businesses and more. Click here to read more about their economic response plan.

B.C. Business COVID-19 Support Service

The B.C. Business COVID-19 Support Service Connects businesses with the resources, and guidance necessary to navigate challenges from COVID-19.

Business Development Bank of Canada Resources for Entrepreneurs

The Business Development Bank of Canada has also posted resources for entrepreneurs impacted by the COVID-19 Coronavirus. Click here to visit their website.

Canadian Federation of Independent Business (CFIB)

The CFIB has created a Small Business Help Centre to provide information to small businesses impacted by COVID-19.

Canadian Business Resilience Network

In partnership with the Government of Canada, the Canadian Chamber of Commerce established the Canadian Business Resilience Network to help Canadian businesses navigate the COVID-19 reality and prepare for recovery.  

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